What is an automated information system (AIS) and what business tasks does it solve?
An automated information system (AIS) is a set of software, hardware, and organizational tools designed to automate the collection, processing, storage, and transmission of data within an organization. Unlike simple programs, AIS covers entire business processes, ensuring their smooth operation without significant human intervention.
Key tasks that AIS solves:
Automation of routine operations: Accounting of goods, document management, payroll, reporting. This reduces the burden on employees and minimizes the risk of errors.
Data centralization: All information (about customers, orders, finances) is stored in a single database, which ensures its consistency and relevance for all departments.
Increased decision—making speed: The manager gets access to real-time analytics, from KPI tracking to demand forecasting.
Scalability: The system grows with the business. For example, you can add a module to manage a new branch or integrate with online sales registers.
Case study: For a network of beauty salons, we have developed an AIS with personal accounts for the owner, administrators and clients. The system has automated recording, booking management, referral programs, and financial control. This allowed for a 30% reduction in customer service time and a 25% increase in repeat visits.
For whom it is relevant: AIS is needed by companies where there are many routine operations or data is used by several departments — production, logistics, retail, services. Even for small businesses (starting from 10 employees), the implementation of AIS pays off in 6-12 months due to time savings and reduced errors.